v20a_25 - Using Data for Process Improvement

Welcome to Using Data for Process Improvement! The usual responsibilities of an engineer or manager include data collection, analysis, process troubleshooting and process improvement. Using established and logical methodology can improve problem-solving and troubleshooting skills while guiding process improvement strategies and efforts. Identifying and implementing process improvements enable us to become more effective engineers or managers and increases our value to an organization. Process Improvement requires an organized approach, knowledgeable people, teamwork and the appropriate tools. There are a number of recognized approaches in use today. “Using Data for Process Improvement focuses on the simple analytical tools of problem solving and using simple statistical methods. The simple tools presented will be a review for many engineers and for others it will be an ‘eye-opening’ approach to using data in business and industry. “Using Data for Process Improvement” is intended to provide practical information that will enable you and your organization to develop and implement an effective, logical and organized approach to process improvement based on data. It will lead to evidence-based decision making and help you to eliminate emotional or biased judgements for process improvement. “Using Data for Process Improvement” is a practical course that uses real world examples. It is intended to provide an understanding of using the simple statistical tools for process improvement by looking into several scenarios and using the methodology to lead to solutions. This is not a theoretical statistics course, or series of courses. It is intended to be practical and a such is not a comprehensive statistics course, either. Don’t be ‘scared off’ by the idea of statistical methods. This course is about simple common sense tools to use for process improvement.