Full course description
Welcome to Process Analysis for Problem Solving! The usual responsibilities of an engineer or manager include problem solving and/or process troubleshooting. Using established and logical techniques can improve problem-solving skills. Becoming better problem solvers allows us to become more effective engineers or managers and increases our value to an organization. Effective problem solving requires an organized approach, knowledgeable problem solvers, teamwork and the appropriate tools. Process Analysis for Problem Solving focuses on how to identify the critical factors for any process. This class will provide you with four tools for process analysis. Many engineers today are familiar with some of these tools, however most have not applied the tools in the quest for identifying root causes and solving problems.